Have a question before placing your order? Please review our FAQ page. For additional guidance, share your inquiry below or email scentgermain@gmail.com. Our concierge team will respond within 2–3 business days.

We do not accept returns; however, if your order arrived damaged or you are unsatisfied, please upload photos and include your order number below. Our team will review your request and respond within 2–3 business days.

We proudly offer wholesale opportunities, including private label customization. Please provide your name or business name, desired products, estimated quantities, and your timeline below. Our team will follow up within 2–3 business days.